Discussion
25
replies
Dear Sandra,
Trust that you are doing great. Many thanks for your below mail.
Please find the attached detailed quotes for your kind perusal. This is all
inclusive private quote for you, you will not be paying anything extra while
on safari.
Please find the below my comments / answer’s in blue & bold against your
mail.
Kindly note that we can always customize packages to suite your budget /
interests.
We are members of Kenya association of tour operators and this guarantees
safety for your safari (
https://katokenya.org/membership-account/profile/africa-celebrity-tours-travel-ltd/)
Kindly check our reviews on trip advisor and safari
bookings too –
https://www.tripadvisor.com/UserReviewEdit-g294207-d12988130-a_referredFromLocationSearch.true-a_ReviewName.-a_type.-e-wpage1
https://www.safaribookings.com/reviews/p866
I am available on wechat – Muli240405 or WhatsApp + 254726929223.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Thank you for your continuous follow-up on our Kenya safari trip. We’re writing to update you on key adjustments and core requests, which are crucial for our quote comparison and final decision.
First, we confirm that our travel group has been updated from 2 adults to 4 adults (we’ve found another 2 travelers with the same itinerary). Please provide the per person quote for the 4-person group tour.
Second, we are currently comparing quotes from multiple agencies, so the detailed breakdown of the 4-person group quote is extremely important. Please clearly list the breakdown including: accommodation (name, star rating, per night cost), vehicle service (model, cost), driver/guide fee, national park tickets (per park cost), and other related expenses.
Third, we need to adjust Day 3’s itinerary. The revised plan is: depart directly from Amboseli to Naivasha, complete the scheduled activities in Naivasha, then proceed to Nakuru and check in at a Nakuru hotel for the night. Please note that the original itinerary did not cover this arrangement, so kindly confirm the feasibility of this adjustment and include it in the updated quote and itinerary.
We would appreciate your timely reply with the updated 4-person per person quote, detailed breakdown, and revised Day 3 itinerary confirmation. If you need further clarification, feel free to contact us at any time.
Looking forward to your professional response.
Best regards,
Sandra
原始邮件
发件人:Africa Celebrity Tours Ltd
Hello Sandra,
Trust that you are doing great…
Many thanks for your below mail, its nice reading from you..
Please find the attached updated quote for your kind perusal…
Kindly advice if we should proceed and check for the room availability.
If you need further information please feel free to contact us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Greetings!
We’d like to confirm the key details for our 4 travelers and consult about relevant service policies as follows:
We need two twin rooms (2 pax per room) for the trip;
Please verify if the quoted 1370USD per person sharing is based on the 2 twin rooms arrangement;
Kindly send the detailed deposit policy (ratio/amount, payment methods, deadline, bank info if applicable);
Please advise the usage years of the vehicles assigned to our group, the total number of vehicles your agency has, and provide photos of the assigned vehicles if possible.
Please confirm the above at your convenience, and send the updated quote with cost breakdown if any adjustment is needed.
Thanks for your quick support! Looking forward to your reply.
Best regards,
Sandra
原始邮件
发件人:Africa Celebrity Tours Ltd
Dear Sandra,
Trust that you are doing great..
Many thanks for your below mail, its nice reading from you..
Please find the below my answers in blue & Bold against your mail…
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team
1. Please provide a detailed quotation breakdown including accommodation, vehicle, park entrance fees and other related costs for us to compare quotes from multiple agencies.
2. For the full-day safaris in Masai Mara and Amboseli, kindly confirm if we can adjust the schedule to two game drives (early morning and evening) with free time at noon, instead of a continuous full-day safari right after breakfast. Please advise if this adjustment incurs any extra cost.
Looking forward to your prompt reply.
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great…
Many thanks for your below mail, its nice reading from you…
Please find the attached breakdown for your kind perusal…
Kindly note that at Amboseli since we have quoted one entry fees we can only
do a full day game watching, Amboseli sopa is far from the gate and morning
and afternoon might be very tiresome. A full day is most advisable at
Amboseli. For Maasai Mara is very ok, we enjoy morning and afternoon game
drives.
Kindly advice if we should proceed and book since February is very busy.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team
Thank you for the detailed safari proposal.
Our group is very impressed with the itinerary and has shortlisted your company as our preferred choice.
Before we proceed with the final booking, we'd like to inquire if there are any special promotions or discounts available for our 4 person group traveling on Feb 18-Feb 23.
We're genuinely interested in working with you and look forward to your response.
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great…
Many thanks for your below mail and good news about us being your preferred
choice.
Please note that this is all inclusive, private safari, you will not be
paying anything extra while on safari.
We will extend a discount of US$ 15.00 per person for the whole safari.
Please advice if we should proceed and check for availability and book.
If you need further information please feel free to contact us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team
We are pleased to learn about the $15 per person fee reduction for our Kenya trip.
Considering that February is a peak travel season, we would like to confirm the real-time availability of all hotels specified in the itinerary before making the deposit payment. Hotel status is of great importance to us, and we will not accept any replacement with hotels of a lower grade than those listed.
Please provide your confirmation at your earliest convenience to facilitate our subsequent deposit payment process.
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great…
Kindly note that at Amboseli and Maasai Mara we have 2 rooms available,
however at Lake Nakuru sopa its fully booked on the 20th February… can we
switch to Egret Savannah camp? You pay extra 25 per person per night.
Please advice if we should proceed and book…
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Thank you for your prompt reply regarding the Lake Nakuru hotel booking status.
We understand the originally scheduled hotel is fully booked. Could you please arrange an alternative hotel from the following list for us: Lake Nakuru Lodge, Flamingo Hill Tented Camp, Ziwa Bush, Sarova Lion Hill?
Please ensure the replacement hotel maintains the same service standard as the original one, and kindly inform us of the corresponding price adjustment (if any).
Looking forward to your confirmation.
Best regards,
Sandra
Hello Sandra,
Thanks for your mail.
Kindly note that Lake Flamingo Hill is the one which changed to Egret
Savannah, Sarova Lion Hill is fully booked. Lake Nakuru lodge its extra 50
per person per night.
Ziwa bush lodge you get a reduction of US$ 20.00 per person.
Kindly advice which one we should book.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Thank you for the update on Lake Nakuru hotel availability.
We confirm our hotel selection as follows: Amboseli Sopa Lodge, Ziwa Bush, and Muthu Keekorok Lodge. Please proceed with the bookings for these properties at your earliest convenience.
In addition, we kindly request the following information to facilitate deposit payment:
1. The final updated itinerary incorporating confirmed hotels and all adjusted details, along with a detailed corresponding price breakdown.
2. Accepted deposit payment methods and a copy of your business license for verification.
3. To further reduce transaction costs, could we negotiate the deposit ratio to 20% (we are open to discussion)? Please also clarify whether the intermediary bank fees will be borne by your agency, shared jointly, or covered by us.
4. Regarding the price adjustment for Ziwa Bush: We noticed that its average price on Booking is around $80 per person, while Lake Nakuru Sopa Lodge is quoted at $120 per person, representing a price difference of over $40. The current quotation only reflects a $20 reduction; we would appreciate a further price adjustment to match the actual price gap.
5. We confirm that the remaining balance after deposit will be settled in cash upon arrival.
Looking forward to your prompt reply to move forward with the payment process.
Best regards,
Sandra
Dear Safari Team,
Hope you’re having a great day!
Just a quick follow-up on our email sent yesterday.
This is the final check before we arrange the deposit payment, so could you please reply at your earliest convenience?
Looking forward to hearing from you soon!
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great..
Kindly find the attached revised quote for your kind perusal…
We will proceed and book as per your dates of travel, please advice if its
double or twin room.
Please find my below answers in blue & Bold against your mail.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Thank you for your reply.
We would like to confirm that we require two twin rooms for each of the booked hotels (Amboseli Sopa Lodge, Ziwa Bush, Muthu Keekorok Lodge). We will not accept any replacement with hotels of a lower grade.
Also, kindly verify the final per-person price: original price $1370 minus the $15 per-person discount and an additional $20 reduction from the hotel replacement, totaling $1335 per person. Please confirm if this calculation is correct.
We hope to finalize all details and pay the deposit as soon as possible, so could you provide the specific deposit payment methods at your earliest convenience?
Looking forward to your prompt response.
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great.
Kindly find the attached invoice with our payment details for your action.
All is set and looking forward to meeting you soon.
Kindly share the proof of payment once you make the payments.
If you need further information / clarifications please feel free to contact
us.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Thank you for providing the invoice promptly.
We would like to kindly request an adjustment to the deposit percentage specified on the invoice. As we have previously confirmed, the deposit ratio should be 20% of the total amount instead of the currently stated 30%.
Could you please revise the invoice accordingly and send the updated version to us at your earliest convenience? This will allow us to proceed with the deposit payment smoothly.
Looking forward to your swift response.
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great…
Kindly find the updated invoice for your kind perusal…
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Thank you for your follow-up.
As we previously confirmed, we would appreciate it if you could adjust the deposit percentage on the invoice from 30% to 20% of the total amount.
Additionally, we wonder if you support credit card payment for the deposit, which would be much more convenient for us. If yes, could you please provide the relevant payment link along with the revised invoice?
Looking forward to your prompt reply to facilitate our payment process.
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great…
Yes you can pay online but extra 4.5% surcharge
I have shared the link to your email.
If you need further information / clarifications please feel free to contact
us.
Looking forward to meeting you soon.
Very kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
We are writing to confirm that the deposit has been successfully paid.
Please proceed with the hotel reservations promptly.
Best regards,
Sandra
Hello Sandra,
Trust that you are doing great..
All is well noted and will issue a receipt once the money hits our account.
All is set and looking forward to meeting you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Safari Team,
Hope you’re doing well.
We are writing to check two things:
1. Has the deposit we paid been received successfully?
2. Have the hotel reservations been processed? If yes, could you please provide the hotel booking confirmations at your earliest convenience?
Looking forward to your reply.
Best regards,
Sandra