Discussion
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Dear Hao Li,
Trust that you are doing great. Many thanks for your below mail.
Please find the attached detailed quotes for your kind perusal. This is all
inclusive private quote for you, you will not be paying anything extra while
on safari.
Please find my answers / comments in blue & Bold against your mail.
Kindly note that we can always customize packages to suite your budget /
interests. All lodges / camps are available as per the dates of travel.
We are members of Kenya association of tour operators and this guarantees
safety for your safari
(https://katokenya.org/membership-account/profile/africa-celebrity-tours-travel-ltd/)
Kindly check our reviews on trip advisor and safari
bookings too –
https://www.tripadvisor.com/UserReviewEdit-g294207-d12988130-a_referredFromLocationSearch.true-a_ReviewName.-a_type.-e-wpage1
https://www.safaribookings.com/reviews/p866
I am available on wechat – Muli240405 or WhatsApp + 254726929223.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
Thank you for your detailed response. We have reviewed all the information provided.
One more question before we proceed:
Is it possible to request a specific driver-guide, or at least indicate preferences (e.g., senior guide, photography-focused, or a particular KPSGA level)?
Please let us know if this is an option and whether there is any additional cost involved.
Thank you for your assistance.
Best regards,
Hao Li
Hello Hao Li,
Many thanks for your below mail, its nice reading from you…
Kindly note that it’s possible to request for a particular guide, however
this can be fully confirmed few days before travel date.
Which guide are you looking at? All our guides are knowledgeable and
experienced as well.
Kindly advice if we should proceed and check for room availability as
September is very busy.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Hello Hao Li,
Trust that you are doing great..
Any news about your safari? We will be more than happy to hear from you…
Please note that we can always tailor make packages to suite.
September is very busy we rather book early to avoid disappointment’s.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
Thank you for your follow-up email. After careful comparison of several safari operators, we are pleased to confirm that we would like to proceed with your company for our 9-day Kenya safari (5 adults, September 25 – October 3, 2026).
Before we finalize, we have two specific questions we hope you can clarify:
1. Nairobi Accommodation – Hotel Option
We noticed that the current itinerary lists a camp (Wildebeest Camp) for the Nairobi overnight on Day 5 (September 29). Could you please advise whether there is an option to stay at a hotel instead of a camp/tent that night? If so:
*
What hotel options would you recommend in the Karen/Nairobi area?
*
What would be the price difference (per person or per room) compared to the current camp?
We are open to suggestions as long as the accommodation is comfortable and well-located.
2. Government Taxes – Inclusion Confirmation
We noticed that some other operators explicitly state "government taxes" as included in their quotations. Could you please confirm whether your quoted price already includes all applicable Kenyan government taxes and levies (such as VAT on park fees, hotel taxes, etc.)? We would appreciate a clear confirmation that there will be no additional government tax charges beyond the quoted amount.
Additionally, could you please share your official cancellation policy for our review? We would like to understand the deposit forfeiture terms and cancellation fee schedule before signing.
Once we have your clarifications on the above, we are ready to proceed with room availability checks and the booking process. We look forward to your response.
Best regards,
Hao Li
Hello Hao Li,
Trust that you are doing great..
Kindly find the my below comments / answers in blue and bold against your
mail.
Kindly advice if we should proceed and check for room availability and book.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
Many thanks for your detailed reply and supplementary explanations regarding our safari quotation. After reviewing your feedback thoroughly, we formally confirm the following arrangements and key points with you:
1.
· Nairobi Accommodation Adjustment
We accept your recommendation of Tamarind Tree Hotel to replace Wildebeest Camp for the overnight stay in Nairobi on Day 5, with the same bed-and-breakfast rate as originally quoted. Please adjust the official itinerary accordingly.
2.
· Deposit Ratio Reminder
We previously reached a consensus via email that the deposit ratio for our group would be 20% of the total package cost. Kindly note this agreed 20% deposit standard for our booking, rather than the standard 30% individual deposit rule stated in your general terms.
3.
· Flight Arrival Information for Airport Pick-up
We have already purchased our international flight tickets. Our flight will land at Jomo Kenyatta International Airport Terminal 1A at 13:40 on 25 September 2026.
4.
· Proceed with Hotel Reservations
You may start advancing all hotel booking procedures for our trip right away. If any documents, deposit transfer, or other procedures need to be completed on our side, please inform us promptly and we will cooperate at once.
5.
We fully acknowledge that all government taxes and levies are fully covered within the quoted total price, and we have saved your official terms & conditions link for reference. Looking forward to your update once all accommodation reservations are locked.
Best regards,
Hao Li
Dear Africa Celebrity Tours Team,
Thank you for the detailed itinerary you provided earlier for our 9‑day Kenya safari. Over the past couple of days we have reviewed it carefully and found that, while the overall arrangement looks good, there are a few points that do not fully match our original plan. We would therefore like to request the following adjustments. Please let us know whether these changes are feasible, and please inform us in advance of any additional costs that may arise.
Day 2 (26 September) – Lake Naivasha to Maasai Mara
Our original plan was to visit Crescent Island for a walking safari on the morning of 26 September. Your current itinerary has us leaving Naivasha directly for the Mara. Would it be possible to arrange a morning visit to Crescent Island (boat transfer and walking, entrance fees self‑paid), and then depart for Maasai Mara afterwards, arriving in the afternoon? We are fine with arriving in the afternoon.
Day 5 (29 September) – Maasai Mara to Nairobi
Our original plan included a stop at Ngong Hills for scenic views and a short hike. Your itinerary currently shows a direct transfer back to Nairobi. We would like to add a stop at Ngong Hills along the way, and we also need to confirm whether an additional local guide is required for the hike. Please advise whether this stop is feasible and how much extra time it would add.
Day 6 (30 September) – Nairobi to Amboseli
Our original plan was to visit either the Giraffe Centre or the Sheldrick Wildlife Trust (elephant orphanage) – we will choose one of the two – in the morning, and then drive to Amboseli afterwards. Your itinerary currently has breakfast at 08:00 and then departs directly for Amboseli. Since Sheldrick has a strict feeding time at 11:00 am, we would like to request an earlier start – for example, breakfast at 06:00, depart at 06:30, visit our chosen site (entrance fees self‑paid), and then proceed to Amboseli (lunch could be packed or taken later). Please confirm whether this timing can be arranged.
Additional costs
If any of the above adjustments incur extra charges (e.g., for vehicle waiting time, extended guide service, or any entry fees not already covered), please let us know the exact amount in advance so that we can confirm the changes.
We appreciate your assistance and look forward to your written confirmation. If any of the requests are not possible, please suggest alternatives.
Thank you for your understanding and cooperation.
Best regards,
Li Hao
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Hello Li Hao,
Trust that you are doing great…
Kindly find the attached revised itinerary for your kind perusal…
Please find my answers / comments in blue & Bold against your mail.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Hello Li Hao,
Trust that you are doing great…
Many thanks for your below mail, its nice reading from you,..
Please find the attached revised quote for your kind perusal…
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
I hope this email finds you well.
We spoke earlier today via WeChat, and you kindly confirmed that all our hotel/lodge bookings have been secured. You also mentioned that the hotel confirmation vouchers would be sent to us today. However, we have not yet received them in our inbox (we have also checked our spam/junk folder).
Could you please double-check whether the vouchers have been sent? If so, could you kindly resend them and confirm the email address you used?
We would greatly appreciate receiving the confirmation vouchers as soon as possible, as we need to review the details (dates, room types, meal plans, etc.) before we finalize our preparations and arrange the deposit payment.
If there is any issue with the bookings or if you need any further information from us, please let us know.
Thank you for your assistance, and we look forward to your prompt reply.
Best regards,
li hao
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Dear Li Hao,
Trust that you are doing great.
Many thanks for your below mail, its nice reading from you.
Please find the attached booking confirmation.
Kindly make the deposit.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours team,
Thank you for your email and the attached booking confirmation.
We will review the hotel details as soon as possible and move forward with the process. Before proceeding, could you please confirm whether we should discuss and finalize the contract first before making the deposit payment?
Looking forward to your reply.
Best regards,
li hao
获取Outlook for Android
Dear Li Hao,
Many thanks for your below mail, its nice reading from you..
The invoice and the detailed itinerary acts as the contract.
Kindly proceed and make deposits.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
Thank you for sending the invoice and the detailed itinerary. We are very happy with the overall arrangement and are ready to move forward.
To show our genuine intention, we would like to confirm that as soon as the points below are clarified and agreed in writing, we will arrange the deposit transfer immediately – without further delay.
We kindly request your confirmation on the following items:
Hello Li Hao,
Trust that you are doing great..
Many thanks for your below mail, its nice reading from you..
Kindly find the below my answers / comments in blue & bold against your
mail.
If you need further information / clarifications please feel free to contact
us.
Looking forward to meeting you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
Thank you for your prompt reply and for amending the invoice and hotel confirmation as requested. We appreciate your cooperation.
Before we proceed with the deposit payment, we would like to kindly request one final step:
Since the invoice and detailed itinerary serve as our contract, could you please send us the final versions of both documents, and ensure that all the points we have discussed and agreed upon (including the items clarified in your last email) are clearly reflected or attached as written confirmation?
In addition, we noticed that in your previous reply, point 6 regarding conservancy and park entry fees was not addressed. We would still appreciate your confirmation that all conservancy fees and national park entry fees are fully included in the total invoice amount.
Furthermore, regarding the Ngong Hills guide fee – if this needs to be added to the previous invoice amount, please reflect it on the new invoice.
Once we receive the final documents with the above clarifications, we will arrange the 20% deposit transfer immediately.
Thank you for your understanding and cooperation. We look forward to your reply.
Best regards,
Li Hao
Hello Li Hao,
Trust that you are doing great…
Kindly find the attached revised invoice including the same.
Please note that the we have included US$ 4.00 .00 per person guide fees and
US$ 5.00 per person entry fees for ngong hills.
If you need further information / clarifications please feel free to contact
us.
Looking forward to meeting you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
Thank you for sending the updated invoice. We note that the deposit has been correctly adjusted to 20%.
Before we arrange the transfer, we would like to kindly follow up on one outstanding point:
As we mentioned in our previous email, since the invoice and itinerary serve as our contract, we had requested that all the points we discussed and agreed upon (including vehicle breakdown compensation, vehicle equipment, Ngong Hills guide fee, conservancy/park entry fees, and last‑minute accommodation change) be clearly reflected in the final itinerary or invoice, or attached as a written addendum.
We noticed that while these points were confirmed in your email replies, they have not yet been incorporated into the invoice or the itinerary document itself.
To ensure clarity and avoid any misunderstanding on site, could you please either:
*
Update the itinerary to include these confirmations and send us the final, complete package, or
*
Reply to this email with a clear summary of all the agreed points, which we can attach to the contract as a supplement.
Once we receive the final documents with these written confirmations, we will make the 20% deposit transfer immediately.
We truly appreciate your cooperation and look forward to your reply.
Best regards,
Li Hao
Hello Li Hao,
Trust that you are doing great..
Many thanks for your below, its nice reading from you.
Kindly find the attached revised itinerary as agreed.
If you need further information / clarifications please feel free to contact
us.
Looking forward to meeting you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
I hope this email finds you well.
We are pleased to inform you that we have just made a wire transfer of USD 2,000 as the deposit payment for our 9‑day Kenya safari booking (Invoice No. 3684, 5 pax).
Please note that the agreed deposit amount is 20% of the total invoice (USD 1,994); we have transferred USD 2,000 .
The transfer was initiated today via our bank (Shanghai Pudong Development Bank). Please find attached the transfer receipt for your reference.
We kindly ask that you confirm in writing by email once the funds have been credited to your account. This will help us ensure everything is in order.
Should you need any further details (such as our full names for the booking or passport numbers), please do not hesitate to let us know.
We look forward to receiving your confirmation and to experiencing a wonderful safari with you.
Thank you for your cooperation.
Best regards,
Li Hao
Hello Li Hao,
Trust that you are doing great..
All is well noted, we will issue a receipt for the same once the money hit
our account.
If you need further information / clarifications please feel free to contact
us.
Looking forward to meeting you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
I hope you are well.
We would like to update you regarding the deposit payment for our booking (Invoice No. 3684).
As we informed you earlier, we initiated a wire transfer of USD 2,000 yesterday. However, we have just been notified by our bank (Shanghai Pudong Development Bank) that due to strict cross‑border transfer regulations, this transaction cannot be completed online and must be processed in person at a physical branch. The procedure is rather complicated and time‑consuming, and we are unsure when we will be able to finalise it.
Given this situation, we would like to ask whether you are able to accept credit card payment as an alternative for the deposit. If yes, could you please let us know:
· the payment link or method,
· any applicable surcharge (if any), and
· whether we can use the card directly for this amount.
We would be happy to proceed with the credit card option if it simplifies the process for both sides.
Please rest assured that we remain fully committed to the booking and will complete the deposit payment as soon as possible. Once we have successfully settled the payment (whether by wire or credit card), we will send you a confirmation email immediately.
We apologise for any inconvenience this may cause and appreciate your understanding. Please let us know your thoughts at your earliest convenience.
Best regards,
Li Hao
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Hello Li Hao,
Trust that you are doing great…
Many thanks for your below mail, all is well noted about the bank transfer,
yes you can pay online via credit card at extra 2.3% of the total amount.
Kindly check your email, I have shared a link for the same. The amount
includes the 2.3%.
All is set and looking forward to meeting you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
We are pleased to inform you that we have successfully completed the deposit payment for our booking (Invoice No. 3684) via credit card.
The payment was made by WANG JIAN QIAO (cardholder name). Please confirm receipt of the funds and send us a written confirmation by email at your earliest convenience.
Should you need any further information, please do not hesitate to let us know.
We appreciate your cooperation and look forward to your confirmation.
Best regards,
Li Hao
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Dear Africa Celebrity Tours Team,
I hope you are well.
I am writing to kindly follow up on our deposit payment for Invoice No. xxx We sent you an email on [insert date] confirming that we had completed the payment via credit card, with WANG JIAN QIAO as the cardholder.
As we have not yet received a written confirmation from you, could you please check whether the funds have been successfully credited to your account and let us know by replying to this email?
If you need any additional information (such as transaction reference numbers or card details), please do not hesitate to ask.
We appreciate your assistance and look forward to your confirmation.
Best regards,
Li Hao
Dear Africa Celebrity Tours Team,
I hope this email finds you well.
We would like to inquire about the payment method for the final balance of our safari booking.
Could you please confirm the following:
1.
Is cash the only accepted method for the final balance payment? Or do you also accept credit card payments on site?
2.
If credit card is accepted, is there any surcharge ?
3.
If cash is required, which currency do you prefer (USD or KES)?
We just want to make sure we are fully prepared before we arrive, so there are no surprises at the time of final payment.
Please let us know at your earliest convenience. Thank you for your assistance.
Best regards,
Li Hao
Hello Li Hao,
Trust that you are doing great..
Many thanks for your below mail, its nice reading from you..
Kindly find my answers / comments in blue and bold against your mail.
If you need further information / clarifications please feel free to contact
us.
Looking forward to hear from you soon.
Very Kind Regards,
MULI MUEMA | Operation Manager | Africa Celebrity Tours
Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12
Center| P.O Box 45446-00100 Nairobi
Tel: +254726929223 ;
+254733869661.
SKYPE: Muli.Muema
Website:-
www.africacelebritytours.com
Dear Africa Celebrity Tours Team,
Thank you for your reply regarding the final balance payment.
We have a quick question: when we paid the deposit by credit card, the surcharge was 2.3%. Now for the balance payment, you mentioned a 3.5% charge. Could you please help us understand the reason for this difference?
We would appreciate your clarification.
Best regards,
Li Hao