7 days trip query from Sue

Dear Sue,

Many thanks for your below mail request.

Please find the attached detailed quotes for your kind perusal. This is all
inclusive quote for you, you will not be paying anything extra while on
safari.



We will be using a private 4x4 Safari Landcruiser for the game drives with
English speaking driver guide.



Kindly note that we can always customize packages to suite your budget /
interests.

We are members of Kenya association of tour operators and this guarantees
safety for your safari
(https://katokenya.org/membership-account/profile/africa-celebrity-tours-travel-ltd/)

Kindly check our reviews on trip advisor and safari bookings too –

https://www.tripadvisor.com/UserReviewEdit-g294207-d12988130-a_referredFromLocationSearch.true-a_ReviewName.-a_type.-e-wpage1
https://www.safaribookings.com/reviews/p866



I am available on wechat – Muli240405 or WhatsApp + 254726929223.

If you need further information / clarifications please feel free to contact
us.

Looking forward to hear from you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli,


Thank you for sharing the preliminary itinerary for the safari tour – we are truly excited about the possibility of experiencing this adventure with your esteemed company. To help us make an informed decision, we would be most grateful if you could kindly clarify the following details regarding your services:


1. Guide Qualifications
Would it be possible to confirm that our assigned guide will meet these specifications?
- a)Minimum 5 years’ dedicated field experience as a safari guide.
- b) Full fluency in English
- c)Demonstrated expertise in wildlife tracking and behavioral prediction.
- d)Proven skill in selecting optimal photography vantage points.
- e)Ability to share engaging cultural and ecological narratives throughout the journey.


2. Hotel Availability & Substitution Policy
Regarding accommodations:
- Regarding the accommodation scheduled for Nakuru, we noticed that Nakuru Sopa Lodge is currently listed. While we trust your expertise, we kindly wondered if it might be possible to explore alternative options such as Ziwa Bsuh Lodge or any other reccomendations. Or if we adjust the sightseeing sequence to Masai Mara*3days+Nakuru*1day+Amboseli*2days, can the originally preferable hotels be arranged?
*Masai Mara： Zebra Plains Mara Camp
Nakuru：Ziwa Bush Lodge
Amboseli：Amboseli Sopa Lodge


- Could you kindly verify if the other two hotels( for Amboseli and Masai Mara ) listed in the current itinerary are available? 
- Advance notification with details of the proposed replacement hotel (name and category).
- Transparent disclosure of any resulting price adjustments.
We gently request that no hotel changes be implemented without our prior written agreement.


3. Inclusions: Airport Transfers
Does the tour fee include:
- Complimentary return transfers between Nairobi International Airport (NBO) and our first/last tour hotel?


4. Vehicle Specifications & Amenities
We understand tours typically use 4x4 Land Cruisers. Could you please confirm if our vehicle would feature:
- a)A pop-up roof + individual window seats for each traveler.
- b)Functional air conditioning and accessible USB charging ports.


5. Refreshments
Might we confirm whether:
- Unlimited bottled drinking water will be provided throughout all game drives?


Lastly, our expertise in crafting this remarkable experience is deeply valued. We believe these details will help ensure our expectations align perfectly with your offering. Again thank you for your time and assistance – we would be grateful for your prompt reply to help us finalize our decision.



Regards,
Sue




原始邮件


发件人：Africa Celebrity Tours Ltd

Hello Sue,

Trust that you are doing great..

Many thanks for your below mail, its nice reading from you…

Kindly find my answers in blue & bold against your mail….

If you need further information / clarifications please feel free to contact
us.

Looking forward to hear from you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli, 


Thank you for your professional itinerary arrangement. 
To further consider the quotation,  could you please share the following information:
1. Payment method 
2. Refund policy  
3. Price breakdown for 2 


Best Regards,
Sue
原始邮件


发件人：Africa Celebrity Tours Ltd

Hello Sue,

Many thanks for your below mail, its nice reading from you…

Kindly note that we request for 30% deposit and balance you pay in cash once
here before safari starts.

Kindly follow this link about the refund & cancellation policy -
https://www.africacelebritytours.com/about/terms-and-conditions

If you need further information / clarifications please feel free to contact
us.

Looking forward to hear from you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

And how about the price breakdown for 2 people group?


原始邮件


发件人：Africa Celebrity Tours Ltd

Hi Muli,


As we prepare to finalize our booking, we'd like to humbly ask if it`s possible to offer us some discount based on the discussed plan, it would make this adventure significantly more accessible for us. We will be more than happy to promote your services for free on social media after the trip.
Thank you again for such an excellent itinerary and your outstanding service over the past few days. We look forward to finalizing our plans with you.


Regards,
Sue


原始邮件


发件人：Africa Celebrity Tours Ltd

Hello Sue,

Trust that you are doing great…

Please note that we offered the best price, we will extend a discount of US$
30.00 Per Person.

Kindly advice if we should go ahead and recheck for room availability and
book since September / October is very busy.

We rather book early to avoid disappointment’s.

If you need further information / clarifications please feel free to
contact.

Looking forward to hear from you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli, 
We are pleased to receive your response and wish to move forward with the travel arrangements. May I confirm following details：
1. The final price for 2 is USD2275/person, and USD4450 in total. 
2. And can we make the first deposit as USD1000(around 22% of total price) to save some transfer fee？
3. Whether once our deposit is verified, the relevant travel bookings (e.g., hotel voucher) can be finalized and confirmed within one week.


Best Regards, 
Sue

Hello Sue,

Trust that you are well.

Kindly find my below answers in blue & Bold against your mail.

If you need further information / clarifications please feel free to contact
us.

Looking forward to hear from you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hello Sue,

Trust that you are well.

Please find the attached invoice.

Kindly note that we have reserved one double room as per your dates of
travel.

Please share the proof of payment once you make the deposit, we will share a
receipt of the same once the money hits our account.

If you need further information / clarifications please feel free to contact
us.

Looking forward to meeting you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli, 
During we proceed with the bank transfer, could you please also send us an updated safari quote PDF based on the latest itinerary and pricing? 
Thanks!  

One more thing, to avoid confusion and for smoother verification of our itinerary and visas, please update our reservation under the real names of us: SHU MAO and PEICHENG WANG. Thank you!
原始邮件


发件人：suemao

Hello Sue,

Trust that you are doing great…

Kindly find the attached revised quote for your kind perusal…

We have booked as per your dates of travel..

Kindly share the POP once you make payments. Please find the revised invoice
as well.

If you need further information / clarifications please feel free to contact
us.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli, 


Please kindly find the attached pop, and we would also keep an eye on the transfer status. 

Hello Sue,

Many thanks for the POP….

We will share a receipt once we receive the same.

Thank you & Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli,


Any update of the transfer process?


原始邮件


发件人：Africa Celebrity Tours Ltd

Hello Sue,

Trust that you are doing great..

Kindly find the attached receipt for the monies received.

If you need further information / clarifications please feel free to contact
us.

All is set and looking forward to hear from you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli,


Hope you are doing well, could you also share us with the hotel vouchers? Thank you.


原始邮件


发件人：Africa Celebrity Tours Ltd

Hi Muli, 
Any update of the vouchers? 

Hello Sue,

Trust that you are doing great…

Kindly find the attached references / vouchers from all the lodges / camps.

All is set and looking forward to meeting you soon.

If you need further information / clarifications please feel free to contact
us.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com

Hi Muli,


Happy that there are several days before our exciting trip! I would like to confirm out flight and pickup arrangement with you:
Flight: QR1335, 29 Sep 2025 06:40 arrive at NAIROBI



May I have the contact method for the pickup? 


And to confirm the final payment would be paid upon our arrival in cash (3480 USD in total)



Thanks.


Regards, 
Sue (Mao Shu)
原始邮件


发件人：Africa Celebrity Tours Ltd

Hello Sue,

Many thanks for your below mail….

Its nice reading from you….

All is set and looking forward to meeting you soon….

I will be at the airport to meet you once you arrive and settle the safari
balance as well.

You can always reach me through WeChat + Muli240405 or WhatsApp’s + 254
726929223.

Looking forward to meeting you soon.



Very Kind Regards,

MULI MUEMA | Operation Manager | Africa Celebrity Tours

Mbandu Complex Along Langata Road, Opposite Galleria Shopping Mall, Third
Floor, Suite #12

Center| P.O Box 45446-00100 Nairobi

Tel: +254726929223 ;
+254733869661.

SKYPE: Muli.Muema

Website:-
www.africacelebritytours.com